Privacy Policy
Introduction
Let Me Help (“we,” “our,” or “us”) is developed by Technovation Girls of St. Kitts and Nevis. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
Information We Collect
Personal Information
- Name and email address (for account creation)
- Profile information you voluntarily provide
- User-generated content including photos, housing/resource posts, and help requests
Location Information
- GPS coordinates or location details when posting or searching for local resources (with your permission)
- General location data to show relevant nearby listings and support services
Usage Information
- App usage patterns and features accessed
- Device information including operating system and app version
- Log data including IP addresses and timestamps
How We Use Your Information
We use collected information to:
- Provide and maintain the Let Me Help service
- Process and display housing/resource listings and emergency help requests
- Connect users with nearby support and essential services
- Improve app functionality and user experience
- Communicate important updates and notifications
- Ensure compliance with legal obligations
Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
- With other users (public listings, resource posts, and community features)
- With relevant organizations or authorities when needed to support urgent assistance or safety
- With service providers who assist in app operations
- When required by law or to protect rights and safety
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.
Your Rights
You may:
- Access and update your personal information
- Delete your account and associated data
- Opt out of location tracking
- Contact us regarding privacy concerns
Children’s Privacy
Let Me Help is suitable for users of all ages. We do not knowingly collect personal information from children under 13 without parental consent.
International Data Transfers
Your information may be transferred to and processed in countries other than St. Kitts and Nevis. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of material changes through the app or email.
Contact Information
For privacy-related questions or concerns:
Technovation Girls St. Kitts and Nevis
Email: skntechnovation@gmail.com
Address: Charlestown, Nevis, St. Kitts and Nevis